Frequently Asked Questions
Find answers to common questions about our products, servicing, and support, with helpful information for both home users and professionals across Gippsland.
Ask us in person at:
2/8 Wheeldon Ct, Traralgon VIC 3844
Seen Our FAQs And Still Have Questions?
General
Do you offer beginner kits?
Yes. We stock complete starter kits for both brewing and hydroponics with everything you need to begin confidently.
Can you help me choose the right equipment?
Definitely. Bring in your project details and we’ll guide you through system selection, nutrient schedules, or brewing equipment setups.
Do you ship products?
If your store offers shipping, add the relevant details here. If not, we can write a collection-only policy.
What brands do you stock?
We carry a wide range of hydroponic and brewing brands, including Still Spirits, Top Shelf, BrewZilla, Hydro Axis, Great White, and other well-known manufacturers.
Brewing
What equipment do I need to start brewing beer at home?
You only need a basic setup to begin: a fermenter, airlock, sanitiser, hydrometer, brewing extract or grain kit, and bottles. Starter kits include everything you need and are perfect for beginners.
How long does it take to brew a batch of beer?
Most homebrew beers take 7 to 14 days to ferment and another 1 to 2 weeks to bottle condition, depending on temperature and beer style.
Why is sanitising so important in brewing?
Any contamination during brewing can cause off-flavours or spoil a batch. Sanitising removes bacteria and wild yeast, ensuring your beer ferments cleanly and safely.
Can I brew beer without added sugar?
Yes. Many kits allow you to replace sugar with malt extract, which boosts flavour and improves the body of the beer.
Hydroponics
What is hydroponics?
Hydroponics is a method of growing plants without soil, using nutrient-rich water and controlled environments to maximise growth and yield.
Is hydroponic growing good for beginners?
Yes. Hydroponics is easier than many people expect. With the right setup and nutrient schedule, beginners see fast, healthy growth with fewer pests and soil issues.
What hydroponic system should I start with?
For beginners, we often recommend Deep Water Culture (DWC) or a simple flood-and-drain system. They’re easy to maintain and provide great results.
Spirits
Is it legal to distill spirits at home in Australia?
You can legally own a still under 5 litres, but distilling alcohol requires the correct excise permissions. Most customers use essences and base spirits like vodka to create spirits without distillation.
What is the easiest way to make spirits at home?
Using Still Spirits essences combined with neutral alcohol (vodka or filtered sugar wash) is the simplest method. You mix the essence with a base spirit to create whisky, rum, gin, bourbon, liqueurs, and more.
Do I need a spirit base or sugar wash?
If not using purchased vodka, you can ferment a sugar wash using turbo yeast, nutrients, and carbon filtering. This gives you a neutral base for your essences.
Our Locations
We Ship Australia-wide, delivering brewing and hydroponic supplies straight to your door, wherever you are in Australia.
Traralgon
Retail Store
Warragul
Click and Collect not currently available for Warragul. We will contact you for a custom freight quote.
Bairnsdale
Click and Collect not currently available for Bairnsdale. We will contact you for a custom freight quote.